Refund Policy

Refund Policy

Returns

We accept returns within 30 days of delivery. Items must be unused, in original condition and packaging.

How to Return

Contact us at infoPolarrose@gmail.com with your order number to initiate a return.

Refunds

Once we receive and inspect your return, approved refunds will be processed to your original payment method within 4-8 business days.

Return Shipping

You are responsible for return shipping costs. Shipping costs are non-refundable.

Damaged Items

If you receive a damaged item, contact us immediately with photos. We will arrange a replacement or full refund including shipping costs.

Questions

Contact us at infoPolarrose@gmail.com for any questions.